Service with a smile!, To make your visit to Grand City a pleasant and pleasing experience. Two customer-service desks provided in different locations on ground floor at the main and east entrance.

 
  Operation Hour: Mon - Sun 10AM - 10PM
 

Lost and Found

For assistance, go to the main Information Desk at main entrance.

 

Persons with Disabilities & Ladies Parking
There are designated parking spots for persons with disabilities and woman located on basement

 

Mobile Phone Recharging
There is a universal recharger at the Information Desk, the recharger is compatible with most brands.

 

Mall Direcroty Brochure

Mall directories are provided in each information desk as well as throughout the Mall.

 

Taxi
A concierge service for official taxis is at your service, available at main entrance.

 

Wheelchairs
Available at main entrance and at Car Park Entrance on the ground floor for a nominal fee.

 
 
   
   
 
       

 

Grand City Mall & Convex Surabaya is owned by PT. Hardayawidya Graha. A subsidiary of CCM Group. All rights reserved.
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